18 Okudakotobukicho Shiei Jyutaku Two building 117 No.B
Chinese Restaurant Manju
1.1
km
18-3-132 Okuda Kotobukicho
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Clean and comfortable rooms
Friendly staff
Outdated decor
Inconvenient location
5.8/10
Guest rating
Rooms
5.7
Location
5.0
Service
7.1
Dining
6.2
Guest reviews
5.8/10
based on 10 reviews
8.3
8.3/10 based on 527 reviews
Raymond
United States,
August
2024
5.6/10
I had a decent stay at this hotel. The rooms are quite small and can feel a bit cramped, especially with larger luggage. However, they are clean and comfortable, and the staff is friendly and helpful. The location is a bit tricky to reach; it's not as accessible as I thought it would be from the map. Overall, it’s an okay place if you're looking for a budget option, but there are some drawbacks to consider.
Rooms
6.0
The rooms were really small and felt a bit aged. They are clean and comfortable, but I wouldn't suggest this hotel if you're traveling with large luggage.
Service
8.0
The staff was very polite and even apologized about the air conditioning issue, offering extra blankets as a nice touch. They were also helpful in changing our room when we raised a concern.
Location
5.0
The location is not as accessible as it might seem. It took me about 35 minutes to walk from the train station, passing by other APA Hotels, which was a bit confusing.
Dining
5.0
The dining options were not that good in terms of taste and variety, and I felt it was a bit overpriced for what was offered.
Facilities
5.0
The facilities were quite basic, and there wasn't much to enjoy outside of the room.
Chester
United States,
August
2024
5.8/10
I had a mixed experience at this hotel. While the rooms are clean and comfortable, I found them to be quite small and a bit outdated. The staff was friendly and accommodating, but the location wasn't very convenient for getting around without a car. On the plus side, I enjoyed the breakfast, even though it could use more variety. Overall, for the price, it feels like it could use some updates, especially regarding the decor.
Rooms
6.0
The rooms were clean and comfortable, but they were also quite small and showed signs of age.
Service
7.0
The staff was nice and friendly, and they offered extra blankets when they learned about the air conditioning issue.
Location
5.0
The location is a bit far from the tram stops, and it took me about 35 minutes to walk from the train station, which I found confusing because of other APA Hotels nearby.
Dining
7.0
The breakfast was fresh and tasty, though I felt it could have had more options.
Facilities
5.0
The facilities felt a bit worn out with cracked tiles and stained carpets, which was disappointing given the room price.
Clean and comfortable rooms
Outdated decor
Frances
United States,
July
2024
6.0/10
The hotel is conveniently located, but it’s a bit of a trek from the Toyama station, which made our arrival a little challenging. The rooms are comfortable and clean, although slightly dated. The service was a mixed bag; some staff were helpful, but the overall friendliness didn’t impress. The dining experience was average, with limited variety, but still decent enough to enjoy. Overall, it’s not the worst choice, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean and comfortable, although they felt a bit small and narrow. They’re efficient for a business hotel and met my basic needs.
Service
6.0
While some staff members were helpful, the overall friendliness could have been better. We had issues, but they did offer an apology and changed our room after a complaint.
Location
5.0
The location is not ideal as it’s quite far from Toyama station; we ended up walking about 35 minutes, which was inconvenient without a car.
Dining
6.0
The dining experience was okay; the food was fresh and tasty, but the variety was limited for the price we paid.
Facilities
6.0
Facilities were basic; nothing stood out as particularly impressive, but they were functional.
Oscar
United States,
June
2024
5.6/10
The hotel had a few ups and downs during my stay. The rooms were decently spacious and well-equipped, but the air freshener they used wasn’t great and didn’t mask an unpleasant smell. On the plus side, the service was attentive when we had issues, and the location, while a bit of a trek from the train station, was near the city center. However, I found the price of 180 euros a bit steep given the condition of some facilities.
Rooms
7.0
While the rooms were comfortable and not too tiny compared to others, the strong air freshener was off-putting and could have been refreshed before my arrival.
Service
6.0
The staff was helpful, especially when we complained about the air conditioning, and they offered extra blankets. However, I felt they weren't as friendly as I expected from other hotels in Japan.
Location
5.0
The location wasn't ideal without a car, as it’s a bit far from Toyama station, requiring a 23-minute walk, which was a hassle with luggage.
Dining
6.0
The meals were fresh and tasty, though the variety was quite limited for the price of 1400 per person, which I found to be quite expensive.
Facilities
5.0
The hotel had some facilities, but they need improvement; I noted cracked tiles and stained carpets, which made it feel less luxurious than expected.
William
United States,
May
2024
6.0/10
The hotel has a very convenient location, though it's a bit further from the train station than expected, requiring a good amount of walking. While the rooms are clean and efficient, they are on the smaller side, which might not work well for those with larger luggage. The service was decent, but I felt it lacked the warmth I've encountered at other places in Japan. Overall, it has its perks but isn’t without its drawbacks, especially for the price I paid.
Rooms
7.0
The rooms were clean and efficient, but I found them quite small and a little cramped for larger luggage.
Service
7.0
The service was nice enough, with staff being friendly and accommodating, but overall it didn't have the warmth I expected.
Location
6.0
The location is a bit inconvenient as it’s a 23-minute walk from the Train Station, which can be tiring after a long day.
Dining
5.0
The dining options were decent, but there wasn't a lot of variety, which was a letdown for me.
Facilities
5.0
The facilities seemed basic and in need of some maintenance, which was disappointing given the price I paid.
Charles
United States,
May
2024
6.0/10
The hotel has a very convenient location, being close to the city center, although it was a bit far from the train station which made it a hassle to get there. The rooms were tiny, leaving virtually no space for our bags, but the staff was friendly and accommodating, offering us extra blankets when we pointed out an issue with the air conditioning. However, I felt that the condition of the hotel did not justify the price I paid, considering the cracked tiles and stained carpets.
Rooms
5.0
The rooms were quite small, with almost no space for our bags and belongings.
Service
8.0
The staff was nice and friendly, really going out of their way to help us with extra blankets when we reported an issue.
Location
6.0
The location was quite close to the city center, but I found it less accessible than expected, needing to walk around 35 minutes from the train station.
Dining
7.0
The breakfast was fresh and tasty, though I expected a bit more variety.
Facilities
5.0
Facilities were okay, but the overall state of the hotel was a bit disappointing given the price.
Walt
United States,
April
2024
6.6/10
I had a decent stay at the hotel, where the rooms were comfortable and clean, perfect for waiting out a typhoon. The location was not ideal as it's quite far from the tram stops, making things a bit inconvenient without a car. The service was helpful, and although I faced some issues with the room condition, they did change it for us, which was nice. Overall, it offered basic amenities at a price that felt a tad high for what I experienced.
Rooms
7.0
The rooms were comfortable and clean, though a bit dated.
Service
8.0
The staff was really helpful and responsive to my concerns.
Location
5.0
The location is a bit inconvenient and not as accessible as it seems from the map.
Dining
Facilities
Jacob
United States,
April
2024
5.4/10
I had a mixed experience at the hotel. While the staff was friendly and accommodating, the room we initially received left a lot to be desired. The location was somewhat confusing and not as accessible as I hoped, with a long walk from the train station. Dining was a bit of a letdown too, but there were some redeeming qualities that made my stay decent overall.
Rooms
5.0
The room was decent but had visible signs of wear, and I wasn't thrilled about its condition given the price I paid.
Service
7.0
The staff was helpful and changed our room after we raised our concerns, which I appreciated.
Location
5.0
The hotel was not as conveniently located as advertised; it required a 35-minute walk from the train station, which was rather disappointing.
Dining
5.0
The dining options were expensive and not very impressive in terms of taste and variety.
Facilities
6.0
The facilities were moderate, but there wasn't anything particularly special about them.
Sam
United States,
April
2024
5.6/10
I stayed at this hotel recently, and while it had some positives like cleanliness and friendly staff, there were a few drawbacks. The rooms were a bit small and had an odd smell, which was not great, especially for the price. The location isn’t very convenient unless you have a car, and the dining options left a bit to be desired in terms of variety. Overall, it was a decent experience but not without its issues.
Rooms
5.0
The rooms were small and narrow, and unfortunately, had been sprayed with a strong air freshener that couldn't mask a worse underlying smell. Though they were clean and comfortable, I wouldn't recommend it if you're traveling with large luggage.
Service
7.0
The service was friendly; the staff genuinely apologized when we had issues with the air conditioning and offered extra blankets. They were helpful when we asked to change our room, which was a nice touch.
Location
5.0
The hotel's location wasn't very convenient, especially if you don't have a car. It took about 35 minutes to walk from the train station, passing other APA Hotels, which was a bit confusing.
Dining
6.0
The dining experience was a mixed bag. While the food was fresh and tasty, there wasn’t much variety, which left something to be desired.
Facilities
6.0
The hotel facilities seemed basic but adequate for a business stay. However, nothing stood out as particularly impressive.
John
United States,
March
2024
5.6/10
My stay at the hotel had some ups and downs. The location was a bit tricky to navigate, but it was still relatively close to the city center. Unfortunately, the rooms left much to be desired, with a strange odor and outdated decor. On a positive note, the dining experience was the highlight of my stay, with delicious meals that made up for my other disappointments. Overall, while there were some great aspects, I can't say it was perfect.
Rooms
5.0
The rooms were shabby and dated, with a terrible smell masked by an unpleasant 'freshener'. Definitely not the best experience.
Service
7.0
The service was generally good; the staff were very nice and even changed our room after we voiced our concerns, but I found them less friendly compared to other places I've stayed in Japan.
Location
5.0
The hotel is not as accessible as it appears on the map. It took about 35 minutes to walk from the train station. It would definitely help if they provided clearer directions.
Dining
9.0
The dining was the best I've had in Japan so far; the meals were fresh, tasty, and worth every penny. I just wished there were a few more options.
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